Objective of the Course:

Mobile Phone Hardware Repair Technician:
The Smartphone Repair Technician diagnoses problems and repairsthe faulty components of the Smartphone.

Brief JobDescription:

The individual at work is responsible for rectifying faults inthe Smartphone brought in by the customer. The individual receives the faultySmartphone, diagnoses the problems, performs front end or hardware level repairas required, resolves software issues and ensures effective functioning beforedelivering back to customer.

PersonalAttributes:
The job requires the individual to have: attention to details,patience, ability to listen, steady hands, logical thinking and customerorientation. The individual must work on desk with different types ofequipment.

➥ Course Duration : 350 -400 Hrs.

➥ Course Fee : Free

➥ Qualification : Class 12/ Graduates

Installation and Repair of Computer Peripherals

Objective of the Course:-
To train the person who is responsible for installing newly purchased products,troubleshooting system problems and, configuring peripherals such as printers,scanners and network devices.

Learning Outcomes:-

Engage with customer

☛ Interact with the customer prior to visit

☛ Understand customer’s requirements on visit or prior to visit

☛ Suggest possible solutions

☛ Complete the documentation

☛Achieve productivity and quality as per company’s norms

Install, configure and setup thesystem

☛ Understand the installation requirement and install thehardware

☛ Configure and install the peripherals

☛ Check system functionality

☛ Set up the software

☛ Complete the installation task and report

☛ Interact with customer

☛ Interact with superior

☛ Achieve productivity and quality as per company’s norms

Coordinate with colleagues andco-worker

☛ Interact with supervisor or superior

☛ Coordinate with colleagues

➥ Course Duration : 350 -400 Hrs.

➥ Course Fee : Free

➥ Qualification : Class 12/ Graduates